Check our cancellation and refund policy
It is established that the activity may be canceled by the Fuerteventura Buceo Diving Center (Buceo con Nico SL – CIF B76206374 and fiscal address Avenida del Saladar S/N – CC Cosmo 35625 Morrojable, Las Palmas) due to weather conditions. or other causes that prevent the normal development of the activity or imply risks for the clients, according to the criterion of Fuerteventura Buceo Diving Center, since safety is our commitment and main objective. In this case, the date may be changed or the amount accumulated as a credit in your account. Fuerteventura Buceo Diving Center will inform of the reason for canceling the activity.
In the event that the reservation is made online, THE CLIENT will make a deposit of 100% of the total amount corresponding to the place(s) reserved.
In case of cancellation by the client, Fuerteventura Buceo Diving Center may, at its discretion, change the date of the activity or accumulate the advance amount as a credit in the client’s account or refund 100% of the deposit. All this if said cancellation is recorded by email (info@fuerteventurabuceo.com) with a minimum of 24 hours before the start of the activity.
In case of cancellation within 72 hours before the start of the activity, or no-show on the day and time of the activity, your reservation will be cancelled and you will not be entitled to any refund of the amount advanced.
Reservations cancelled prior to the three days of the activity for non-medical reasons or force majeure will have a penalty of 50% of the deposit paid.
If you haven’t dived for more than 6 months, Fuerteventura Buceo Diving Center recommends carrying out a refresher activity on diving techniques with us or at any other center. If the dive guide decides to cancel a dive for reasons of deficiency, lack of practice, or any other reason that the guide considers, Fuerteventura Buceo Diving Center will charge 100% of the price of the dive.
In the case of reservations of any service (scuba diving, diving baptism or snorkel excursion), if the client decides not to carry out the activity once it has started, suspend it, or abandon it for any reason, there will be no refund of the amount. paid, given that the diving center has provided all the means and services to carry out the activity.
In the case of reservations for two dives on the same day, in the event that after making the first dive, the diver decides not to make the second reserved dive, 100% of the amount of the reservation will be CHARGED except in cases of health involving medical assistance.
Cancellation of diving courses:
If the student who is taking a diving course has exchanged the theory part online or has completed the theory part in person, but does not continue with the course, the student must bear the cost of the digital product exchanged or the cost of the manual kit and theory classes. received. In the event that the student has also carried out some practice in the pool or in the sea, he or she must also assume the cost of the practices carried out.
The Diving Center reserves the right to cancel a reservation for any of the services in the event that it does not meet a minimum of four clients.
The medical certificate is mandatory to take any diving course and for the dives that take place in our center. The diver is responsible for having undergone, within the preceding two years, the mandatory medical examination carried out by a doctor specializing in underwater activities, in accordance with the provisions of the current applicable regulations.
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